Websites and funnels

    Funnel or website domain is not loading

    Last verified

    Symptom
    Your connected domain shows an error, a security warning, or the wrong page.
    Likely cause
    DNS points somewhere else, an old record conflicts, the security certificate has not issued, or the domain is not assigned to the right site.

    Applies to: Funnels, Websites, Custom domains

    How to fix it

    1. Update the DNS record

      Point the record to the address shown in your domain settings.

    2. Remove conflicting records

      Delete old A or CNAME records on the same host.

    3. Wait for the certificate

      Once DNS resolves, the security certificate issues. Reload after a few minutes.

    4. Assign the default page

      Confirm the domain is attached to the right funnel or website and default page.

    FAQ

    Why do I see a privacy warning?

    The certificate has not issued yet, usually because DNS is still pointing elsewhere.

    Can I use the root domain and www?

    Yes, but each needs the correct record. Set one to redirect to the other.

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